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Customer Services Officer

01/05/2025
15/05/2025
Permanent - Full Time
Main South Road ,Greymouth
Administration and Office,Call Centre and Customer Service

The West Coast Region (Te Kaunihera Whakakotahi o Te Tai Poutini) extends over a distance of 600 km from Kahurangi Point in the north to Awarua Point in the south. The fifth largest region in New Zealand, it is bounded in the east by the Southern Alps and in the west by the Tasman Sea. Nature has endowed the Region with a spectacular environment, with over 80 per cent of the land area under Department of Conservation stewardship.

Within this vast natural setting, the West Coast Regional Council plays a pivotal role in managing the environment from an economic, social, cultural and sustainability perspective. This ensures the community and its future generations will continue to appreciate the work opportunities, environment, spectacular outdoors and life balance offered in this stunning part of New Zealand.

Job Description

Are you a friendly, organised, and detail-focused professional who loves helping people? Is cash handling one of your strengths, and do you enjoy working in a customer-facing role? If so, we would love to hear from you!

At West Coast Regional Council, we are all about creating a great place to work—one where our people feel valued, supported, and part of something meaningful. As a Customer Services Officer, you will be the welcoming face and voice of our organisation, ensuring every interaction leaves a positive impression.

Desired Skills and Experience

What you will bring:

  • 2+ years of experience in customer service or administration.
  • Cash handling and reconciliation experience, with strong numeracy and IT skills.
  • A professional, courteous, and approachable manner.
  • Excellent time management skills and attention to detail.
  • A team-player attitude and a commitment to continuous improvement.

Why join us?

  • Be part of a supportive and friendly team that values your contribution.
  • Enjoy a role where no two days are the same—keeping things interesting and rewarding.
  • Make a meaningful impact in your community while working in a collaborative and welcoming environment.

If you are ready to bring your customer service skills to a role where you will truly make a difference, we would love to chat!

Apply now and help us create a great experience for the West Coast community.

The full job description is available here.

Applicants for this position must have NZ residency or a valid NZ work permit

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